How do I earn reward points?
First, you will have to sign up as a basic member in order to be eligible for this membership program, then each of your purchases will enable you to collect the number of points according to your membership status (Basic, Silver, or Gold).
*Points will be credited into your SGT Food account once your order status is being shown as ‘delivered’.
What can I do with the earned points?
Points can be redeemed in your checkout at the conversion rate of 500 points = RM10. Points must be redeemed in minimum blocks of 500points for each RM10 voucher.
Do I need to pay a fee to join the SGT membership program?
No, anyone is free to join just by signing up as a member on our company official website.
How do I check my points balance?
To view your reward point balance online, simply log into your SGT Food online account, and then click on the “My Account” tab. Your point history will appear on the main screen.
Will my accumulated points expire?
Yes, your accumulated points will expire after 12months (with notice) from the accumulated date.
How do I get my birthday reward discounts?
During your birthday month, you are entitled to a birthday voucher discount (% according to your membership level), which is only valid for a one-time use during that birthday month itself. The birthday discount code will be emailed to you on the 1st day of your birthday month, and it will expire after that month. Simply key in the birthday discount code during checkout.
What happens to my points when I return items?
The supposedly earned points will be forfeited from your account when the purchase item is being returned.
If I have more than one membership accounts, can I combine points from multiple accounts into a single account?
No, points earned by different SGT membership accounts cannot be combined.
How do I get my birthday gift?
Only Gold members are eligible to redeem one mystery birthday gift per year during their birthday month. SGT Food will deliver your birthday gift to you during your birthday month.
