How do I earn reward points?
First, you will have to sign up as a basic member in order to be eligible for this membership program, then each of your purchases will enable you to collect the number of points according to your membership status (Basic, Silver, or Gold).
*Points will be credited into your SGT Food account once your order status is being shown as ‘delivered’.
What can I do with the earned points?
Points can be redeemed in your checkout at the conversion rate of 50 points = RM1. Points must be redeemed in minimum blocks of 150points for each RM3 voucher.
Do I need to pay a fee to join the SGT membership program?
No, anyone is free to join just by signing up as a member on our company official website.
How do I check my points balance?
To view your reward point balance online, simply log into your SGT Food online account, and then click on the “My Account” > Points & Rewards tab. Your point history will appear on the main screen.
Will my accumulated points expire?
Yes, your accumulated points will expire after 12months (with notice) from the accumulated date.
How do I get my birthday reward discounts?
Only Gold members during your birthday month, you are entitled to a 15% Birthday Reward Voucher Discount , which is only valid for a one-time use during that birthday month itself. The birthday discount code will be emailed to you on the 1st day of your birthday month, and it will expire after that month. Simply key in the birthday discount code during checkout.
What happens to my points when I return items?
The supposedly earned points will be forfeited from your account when the purchase item is being returned.
If I have more than one membership accounts, can I combine points from multiple accounts into a single account?
No, points earned by different SGT membership accounts cannot be combined.
How do I get my birthday gift?
Only Gold members are eligible to receive 250 bonus points per year during their birthday month. The 250 points will be automatically credited to your account within your birthday month.
